Contact Us

Get in touch with our team of experts

Get In Touch

We're here to answer your questions and discuss your analytical needs. Contact us using the information below or fill out the form.

Our Location

123 Laboratory Street
Science District
City 100001, Nigeria

Phone Number

+234 (0) 123 456 7890
+234 (0) 987 654 3210

Email Address

info@tswanlabs.com.ng
services@tswanlabs.com.ng

Working Hours

Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed

Send Us a Message

Our Location

Interactive map would be embedded here

123 Laboratory Street, Science District, City 100001

Sample Submission

Guidelines for submitting samples to our laboratory

Packaging

Use appropriate containers for different sample types. Ensure containers are clean and properly sealed.

Labeling

Clearly label all samples with unique identifiers, collection date and time, and sample description.

Transport

Maintain appropriate conditions during transport. For perishable samples, use coolers with ice packs.

Documentation

Complete sample submission forms with all required information. Include any special instructions.

Download Sample Guidelines

Frequently Asked Questions

How long does testing typically take?

Testing turnaround time depends on the type of analysis required. Standard tests typically take 3-5 business days, while more complex analyses may take 7-10 business days. Rush services are available for urgent requests.

What information do I need to provide when submitting samples?

Please provide sample description, collection date and time, required tests, and any specific concerns or contaminants of interest. Complete sample submission forms are available on our website.

Do you offer on-site sampling services?

Yes, we offer on-site sampling services for an additional fee. Our trained technicians can collect samples according to standardized protocols to ensure representativeness and integrity.

How are results delivered?

Test results are delivered via email as PDF reports. Hard copies can be provided upon request. For confidential results, we can arrange secure delivery methods.

What quality assurance measures do you have in place?

We are ISO 17025 accredited and follow strict quality control procedures including equipment calibration, use of certified reference materials, participation in proficiency testing, and method validation.

Can you help interpret test results?

Yes, our technical team can help interpret results in the context of regulatory limits, industry standards, or specific application requirements. Consultations are available to discuss findings and recommendations.